Sys-X Corporation supplies Fractional Directors of IT to organizations who do not feel they warrant full time Vice Presidents of IT (VPIT), Chief Technology Officers (CTO) or Directors of IT.

What does a Director of IT do?  A director of Information Technology has a multifaceted role which is unique to the needs of the client organization.  This person may be the senior IT executive in the organization or may report to the executive who is.  Generally the role encompasses management of all IT resources and planning for all IT related activities.  The following is a partial list of activities generally done or managed by the Director of IT:

•  Day to Day Operation:
  •  Managing hardware and Software licensing, purchasing, leasing, maintenance plans and Upgrade schedules.
  •  Managing network resources, support and security.
  •  Managing the establishment of or operational support of the cloud or traditional data center solution.
  •  Establish and track budgets
  •  Create executive reports on progress and status
  •  Review Vendor Performance
•  Customer Management (Companies providing IT services)
  •  Review Business plans with an eye to improving IT services
  •  Managing customer expectations
  •  Receiving and managing customer feedback
  •  Establishing and managing the support organization
  •  Establish Service Level Agreements (SLA)
  •  Meet with Client organizations
•  Product Management (Companies providing IT Products)
  •  Establish and manage the request for change process (RFC)
  •  Plan the release schedule
  •  Track Product Versions with respect to:
  •  Support Window
  •  Upgrade paths
  •  Customer Installed Versions
  •  Licensing
  •  Hardware requirements
  •  Meet and manage large customers
•  IT Staff
  •  Workforce Management
  •  Retention
  •  Training
  •  Evaluation
•  Assisting the organization with Strategic Planning
  •  Create Mission Statement
  •  Short and long term planning
  •  Review of Competition
  •  Investigation of Profitability
  •  Determine staff buy-in
  •  Create and manage action plans for IT line items
•  Business Development
  •  Managing Request For Proposal (RFP) processes
  •  Managing Contract negotiation with IT vendors
  •  Negotiating Service Level Agreements (SLAs) with vendors or customers
•  In house or outsourced Software Development Projects
  •  Provide Overall Project leadership
  •  Establish and manage software development process
  •  Manage internal and external (3rd party) teams

Why a fractional director?  There are many reasons why a fractional director could be the correct solution for your organization.  Are you a senior executive and find that you ask yourself any of the following questions?

•  Why are my IT expenses so high?
•  Why do my employees seem so unhappy?
•  How can I leverage the great IT people I have working for me?
•  Why do we never seem to make any progress with our software development?
•  Why did we miss that schedule date again?
•  Why are my customers so dissatisfied with the IT services we are providing?
•  Why do my IT employees quit so often?
•  What can I do to maximize our return on IT investment?

Are you a start-up with limited resources for senior IT management?

Perhaps you are thinking of adding a VPIT or CTO role to your organization, do you know what you want them to do?  Do you know how to choose one?  Start with a Fractional Director of IT to flesh out the job first and then we can help you hire a full time CTO or VPIT once the position is properly defined.
 

Please get in contact with us so that we can show you how we can use our experience to assist your organization achieve your business goals!